Genpact has announced its integration with Salesforce Data Cloud, aiming to offer AI-driven, industry-specific cloud solutions for enhanced operations and competitive advantage. This partnership addresses challenges related to disconnected and unstructured data, improving data quality, accessibility, and scalability. Leveraging its expertise in industries like consumer goods, life sciences, manufacturing, banking, and insurance, Genpact aims to enhance decision-making, optimize operations, and drive growth for businesses.
The integration allows for real-time insights and personalized experiences by breaking down data silos. Additionally, Genpact has initiated a training program for its employees on Salesforce's Einstein AI and Data Cloud platforms to stay ahead in the AI landscape. This collaboration aligns with Genpact's commitment to delivering high-quality solutions within the Salesforce ecosystem.
Source: Genpact
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