Walmart is revolutionizing the shopping experience with the introduction of a generative AI shopping assistant. This new assistant engages customers in natural, free-flowing conversations, helping them to find what they need faster on Walmart.com and in-app. The AI assistant can provide personalized recommendations and will continuously evolve to become a trusted shopping companion.
Additionally, Walmart continues to expand its drone delivery service, which has already completed over 30,000 deliveries since its launch in 2021. This service is now available to up to 75% of the Dallas-Fort Worth population, providing speedy delivery options for customers.
Walmart is also enhancing its InHome delivery service by incorporating an AI-powered replenishment feature. This personalized algorithm predicts customer needs and automatically adds items to their carts, making shopping even more convenient. The InHome service, which delivers directly into customers' kitchens or homes, is now accessible to over 45 million households across 50 markets, including major metropolitan areas.
Overall, Walmart is committed to creating innovative shopping experiences that are convenient, engaging, and seamlessly integrated into customers' everyday lives.
Source: Walmart
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