Alibaba to launch AI-powered conversational sourcing engine for SMBs

Alibaba International Digital Commerce Group is set to introduce an AI-powered "conversational sourcing engine" in September, aiming to streamline the global B2B sourcing process for small- to medium-sized businesses (SMBs). This tool will facilitate quicker and easier searches for business partners and products by understanding natural language and transforming it into professional sourcing requests. The engine will also compare information from multiple suppliers side-by-side, enhancing efficiency and reducing costs for SMBs.

Leveraging 25 years of digital trade expertise, this innovation aims to level the playing field and integrate SMBs into the global supply chain. Additionally, Alibaba has been expanding its use of generative AI for translations, negotiations, and other tasks to strengthen its overseas eCommerce operations.

Source: PYMNTS